بودكاست الزّبدة | Azzbda

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#006

Conflict Resolution featuring Sharia Walker

05% Arabic – 95% English
Azzbda starts at 59:15

Conflict can take on many forms and happen between us and anyone else in the world. It causes stress on us and the relationships that mean a lot to us. How do we set aside our ego? How do we see past other people’s anger? How do we groom relationships so a fight doesn’t shatter it?

Guest

Sharia Walker is the CEO, trainer, and mediator at Walker Consultancy. A Company that specialises in alternative dispute resolution, conflict management, and resolution. She studied special education and education management before taking a course at the Joan B. Kroc College of Peace Studies by chance. She has been working in the field for the past 5 years by giving a variety of workshops, private training on negotiating, and resolving conflicts.

Sharia: Email | LinkedIn | Twitter

Walker Consultancy: Website | Facebook | Twitter

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Mediation process at its core

  1. Acknowledge the problem and hear people out
  2. Identify the root feelings
  3. Each person explains how deeply the conflict affected them
  4. Each repeats what they heard without defending themselves
  5. Both to look past the problem and envision a resolved future
  6. Brainstorm plans to get there & create a document of sustainable peace
  7. Sustain

 

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